Terms of Use

These are the general terms and conditions on which we supply all our products & services. If you use our products & services, you agree to abide by these terms. At LDR Technology Pte Ltd, we supply a lot of different solutions. Some of them will have specific terms tailored for them. If that is the case, LDR Technology Pte Ltd’s contract with you for that product or service will be on these terms, supplemented by any terms of specific to the product or service. In the case of any conflict, service or product specific terms will take precedence.
We process personal data in accordance with our privacy policy. As part of this agreement you consent to our doing so. You should read the policy carefully, especially if you have any concerns about your privacy.


1. Use of Website
1.1. You agree not to use our websites to do any of the following:
(a) Anything which is illegal either where you are in the world, or where we are.
(b) Cause nuisance to other users of our services.
(c) Interfere with the normal running of our services.
(d) Try to access our systems in a way other than those advertised by us and, in particular, to use a web crawler that does not respect the robots exclusion policy.

1.2. This website may link you to third party websites that LDR does not operate or control. If you make use of any service where that is the case, you are responsible for complying with any terms of service of the third party platform.

1.3. If you contribute content to any of our services, for example by commenting on a blog, or uploading data, then as a general rule you agree to licence that content to us under the same licence as prevails for that service or website. For example, any comment you make on the blog , which is licensed under a CC-BY licence, will be licensed to us under the same licence. The only exception to this policy is where a service we supply to you expressly allows a different licence, for example a private CKAN instance would contain your data under whatever licence — including no licence — you choose.

1.4. Unless otherwise stated all our services are offered under open content or data licences and you should refer to the provisions of the licence in question to find out what you are allowed to do. Some of our content belongs to third parties. Most third party data is subject to an open licence, but we cannot guarantee it. You should refer to the third party if you are in doubt.

1.5. As a general rule, this agreement will not change the ownership of any intellectual property belonging to either party. Where your content is used by us or vice versa both you and we would do so under a licence (see above).

2. Use of Locomole Mobile Application
2.1. If you access or download the Locomole or IPLUS Locomole mobile application (or “App”) from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement.

2.2. If you access or download the Locomole or IPLUS Locomole App from Google Play Store, you agree to Google Play Terms of Service.

2.3. Some areas of the App implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

2.4. Our app contains Street View Augmented Reality Mode. Your mobile device GPS accuracy is determined by environmental factors and device makers. Performance may vary from device to device. You must exercise discretion and judgement if the guidance puts you in any danger or harm.

3. Accounts
Some of our services require you to create an account in order to make certain kinds of, or any, use of the service. All our accounts are subject to the following rules.

You must be at least 13 years old and a human being.

  • If asked for any personal details, you must answer truthfully (see our privacy policy for what we do with those details). You must supply us with a valid e-mail address.
  • You are responsible for the security of your accounts and making sure that any contact details in the account are kept up to date. If we need to contact you but are unable to do so, for example because your e-mail address is no longer valid, then any consequences of that failure will be your responsibility.
  • You must not let anyone else use your account. If pressure is applied to you to do so — for example if an employer demands your username and password — please inform them that their attempt to subvert your agreement with us will mean that they have no permission to use any of our services. We may take action, including criminal prosecution, if they use our services using an account they have obtained in this way.
  • You must let us know of any unauthorised use of your account as soon as you are able to after becoming aware of it.
  • Unless an account is associated with a paid-for service, we may suspend or terminate it at any time. Equally, you may close your account at any time

4. Prohibited Activities
4.1. The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material) as well as the infrastructure used to provide such content and information, is proprietary to us. No modification, copy, distribution, transmission, display, reproduction, publishing, licence, transfer or selling of information, software, products, or services obtained from or through this Website. We have affiliate partnerships you can consider.

4.2. Just to be clear, legally, you agree not to:

(i) use this Website or its contents for any commercial purpose;

(ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

(v) deep-link to any portion of this Website for any purpose without our express written permission;

(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; or

(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by LDR in connection with the Website or the services.

5. Booking Confirmation, Tickets, Vouchers, Fees and Payment with Third-Party Suppliers
5.1. Our Locomole and IPLUS Locomole App offers you to search, book and purchase attraction tickets, activities and workshops with third-party vendors. As a registered Locomole member, you are at least 18 years of age and have the legal authority to enter into this Agreement to comply with the terms and conditions. You agree to supply information that is true and accurate in searching, booking and purchasing of Locomole products and services.

5.2. When you make payment for Locomole products and services, we will collect your payment information and transmit it to the supplier to complete the transaction, as described in our Privacy Policy. Please note that the supplier processes your payment and fulfills your booking in a secured payment gateway. You will receive an email on your order confirmation once the payment transaction is successful.

5.3. LDR does not provide nor own transportation services or accommodations. Although Locomole displays information about properties owned by third-party suppliers and facilitates bookings with certain suppliers and affiliate sites, we do not assume any liability for any misrepresentation. You may rate and review particular suppliers based on your own experiences, we do not specially endorse or recommend the products or services of any third-party suppliers.

5.4. If you made a booking with a third-party supplier, you agree to review and be bound by the supplier’s terms and conditions of purchase and site use (the “Terms of Use”), Privacy Policy, and any other rules or policies related to the supplier’s site or property. The third-party suppliers will notify you of the possible risks prior to the activity and you are solely responsible for your own safety and well-being. Locomole will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

6. Vouchers, Discount Coupons and Credits
6.1. For Locomole, you will receive a voucher for each self-guided walking tour purchased. It can only be installed once in a mobile device. The voucher is non-transferable. You agree not to resell or modify the digital product for commercial or any other purpose.

6.2. For Locomole, you will receive discount coupons from third-party suppliers when you purchase a self-guided walking tour. LDR does not endorse the quality of product or services offered by the third-party supplier and is not liable for any misrepresentation, claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature brought by third-party suppliers.

7. Refunds and Cancellation Policies
7.1. LDR does not issue refunds for Locomole self-guided walking tours as part of the digital products once the order is confirmed and the voucher is issued. You can still have unlimited access to the content of the digital trail in the version that you have downloaded. You will not be able to retrieve your purchases if you delete your Locomole Account. The digital trail is non-transferable to other account. You can contact us if you experience any issue in using the digital trail on the Locomole App at +65 6255 4645 or enquiries@ldr.sg.

7.2. We do our best to highlight to you the various ticket types, Open or Fixed, so you can plan in advance. Cancellation charges apply to all bookings. If you need to make changes to your bookings, we have provided the contact information of the supplier in your order confirmation email.

8. Currency and Travel Destination
8.1. Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but LDR, and/or its affiliates do not warrant or guarantee such accuracy.

When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes. This applies to other travel planning tools on Locomole.

8.2. When you book international travel reservations with third-party suppliers or plan international trips using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

8.3. For passport and visa requirements, please consult your relevant embassy or consulate for information. As requirements may change at any time, be sure to check for up-to-date information before booking and departure. LocoMole is not responsible for travelers who are refused entry onto a flight or into any country because of the traveler’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination.

8.4. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

8.5. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Locomole urges travelers to review travel prohibitions, warnings, announcements and advisories issued by your local government and destination country governments prior to booking travel to international destinations. Do not forget your personal travel insurance.

9. Liability Disclaimer
If you breach any of your obligations under this agreement and, as a result, cause us to be sued by anyone else, you will have to compensate us for any loss we have suffered as a result, which includes any costs, such as paying lawyers, or for our own time, we incur defending a claim as well as any damages awarded. If your breach causes you to be sued by someone else, you will not sue us for any loss you suffer as a result.

We limit our liability in several different ways — all of which we believe to be fair. In case any one of them is found to be unenforceable by a court, each of the following limitations of liability is separate and our liability to you is limited by all of them.

All exclusions of liability are only in so far as we are allowed to do so by whatever law applies to the situation. We will not be liable for any damage that was not reasonably foreseeable at the time we made this agreement.

  • Any liability to you is limited by the amount you have paid us for a service, where:
  • Our liability is zero for a free service.

Where you make periodic payments, our liability is limited to the value of the last payment you paid us.

We are not liable for any loss which is indirect or consequential. That includes any loss of business or profit.

We exclude, in so far as we are allowed, any warranties that would be implied by law.

Last Updated: July 09, 2021